Privacy And Policy

At Core IT Solutions Inc. (“Coreit.ca”, “we”, “our”, or “us”), protecting your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Canadian privacy laws, including the Personal Information Protection Act (British Columbia) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

 

By submitting information through our website, emailing us, or engaging our services, you consent to the practices described below. You may withdraw your consent at any time by contacting us (see Section 9).

1. Information We Collect

We may collect personal and business information, including :

  1. Contact details: name, email address, phone number, mailing address.
  2. Business information: company name, job title, IT environment details.
  3. Account information: login credentials for client portals or services.
  4. Technical information: IP addresses, device identifiers, browser type, usage data, system logs.
  5. Service-related data: files, communications, or system information necessary to provide managed IT services, cloud hosting, backup, and cybersecurity solutions.

2. How We Use Your Information

We use personal information to:

  • Deliver, manage, and support our IT and MSP services.
  • Communicate with clients, including responding to inquiries and providing service updates.
  • Follow up by phone, email, or professional networking platforms such as LinkedIn.
  • Improve website performance and user experience.
  • Ensure the security and integrity of IT systems we manage.
  • Meet legal, regulatory, and contractual obligations.

By submitting a form, emailing us, or using our services, you consent to the collection and use of your personal information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us (see Section 9).

4.Sharing and Disclosure

We do not sell or rent personal information. Information may be disclosed only in the following circumstances:

  • With consent: when you authorize us to share data.
  • Service providers: trusted third parties who support our operations (e.g., cloud providers, security monitoring, data centers), bound by confidentiality agreements.
  • Legal obligations: where required by law, regulation, or court order.
  • Business transactions: if Coreit.ca undergoes a merger, acquisition, or asset sale, personal data may be transferred as part of the transaction.

5. Data Security

We use up-to-date security tools and best practices to protect your information, including:

  • Encryption of sensitive data in transit and at rest.
  • Firewalls, antivirus, and intrusion detection/prevention systems.
  • Access controls and authentication protocols.
  • Regular audits and compliance with cybersecurity standards.

 

While no system is completely secure, we are committed to protecting personal and business information to the best of our ability.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer required, information is securely deleted, anonymized, or archived.

7. Your Rights

Under Canadian privacy law, you have the right to:

  • Access your personal information held by us.
  • Correct or update inaccuracies in your data.
  • Withdraw consent to certain uses of your information.
  • Request deletion of personal information, subject to legal and contractual restrictions.

 

To exercise your rights, please contact us (see Section 9).

8. Cookies and Website Tracking

Our website may use cookies and analytics tools (such as Google Analytics) to improve functionality and user experience. These tools may collect information such as your IP address and browsing activity. You can disable cookies through your browser settings, but some site features may not work as intended. To opt out of Google Analytics, you can use Google’s opt-out tool.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies.

10. Contact Information

If you have questions about this Privacy Policy, or to exercise your privacy rights, please contact:
Core Information Technologies
Email: info@coreit.ca
Phone: [(604) 632 4110]
Address: [info@coreit.ca]

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Updates will be posted on this page with a revised effective date.

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